Terms & Conditions

Payment terms: All payments must be received prior to the event. Please make all cheques payable to Haymarket Media Ltd. Ticket price does not include the airfare.

Substitutions/Cancellations: Upon receipt of your registration, your place(s) will be confirmed. Any cancellation/substitution must be received in writing. One of the following charges will be levied according to the cost of your registration and time of cancellation.
Before 23 April - 50% refund
On or after 23 April - no refund

Haymarket Media reserves the right to make changes to the programme, location and/or speakers without prior notice.

Haymarket Media will not offer refunds due to a terrorist alert or incident unless the event is cancelled. If we are unable to run the event, Haymarket Media will retain up to 50% of the booking fee to cover marketing and administration costs.

Room Allocations: Every effort will be made to allocate shared accommodation according to request. In some cases, however, this may not be possible and the organiser reserves the right to assign rooms at their discretion, or in alternative hotels, should the need arise. All room allocations will be on same-sex basis.